Passenger Services and Wayfinding
The Future of Travel Experience
“ICF Smart Steps is the first mobile assistance application worldwide for blind and visually impared passangers at an airport. We are happy to use the same navigation feature base in our new mobile app for all of our passangers.”Deniz Yeni - ICF Antalya AirportsIT Director
Airports, Train and Bus Hub Stations always create an anxiety for both experienced and novice travellers. Security checks, long queues and last minute changes can make a well-planned trip stressful and rushed.
Operators of these travel hubs are also under pressure for smooth operation and providing excellent service to airline companies while keeping the hubs secure, flawless and organized for the passengers.
Also, most countries have laws and regulations for disabled passenger services.