Date: 2018 -2019
Airbus aims to provide innovative solutions to airlines and their passengers. Blind and visually impaired passengers experience a significant lack of independence, dignity and psychological safety while flying. In order to enhance the customer experience of blind and visually impaired travelers and to improve the operational efficiency of airlines, Airbus wants to provide a virtual assistant for guidance at the airport and inside the aircraft.
As part of the Airbus BizLab Program, Boni developed a home-to-gate-to-seat virtual assistance application which provides audio-based guidance to blind and visually impaired travelers. LoudSteps enhances independence, confidence, and comfort for users and provides operational, financial, and social responsibility related benefits for air travel providers.