ACCESSIBLE FLIGHT EXPERIENCE FOR BLIND AND VISUALLY IMPAIRED

Client: AIRBUS

Date: 2018 -2019

Airbus

CHALLENGE

Airbus aims to provide innovative solutions to airlines and their passengers. Blind and visually impaired passengers experience a significant lack of independence, dignity and psychological safety while flying. In order to enhance the customer experience of blind and visually impaired travelers and to improve the operational efficiency of airlines, Airbus wants to provide a virtual assistant for guidance at the airport and inside the aircraft.

SOLUTION

As part of the Airbus BizLab Program, Boni developed a home-to-gate-to-seat virtual assistance application which provides audio-based guidance to blind and visually impaired travelers. LoudSteps enhances independence, confidence, and comfort for users and provides operational, financial, and social responsibility related benefits for air travel providers.

Airbus

RESULTS

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The first in the world

The very first home-to-gate-to-seat virtual assistance application for blind and visually impaired air travel passengers
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Awarded by Airbus BizLab and Airbus Development

Selected for Airbus BizLab and winner of the Airbus Development Grant
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New customer segment

Reach to new untapped passenger segment (passengers with reduced mobility)